You should receive an email confirmation when your order has been shipped within 24-48 hours (excluding weekends) informing you that your order has been shipped. For standard continental U.S. shipping, ground service, you should receive your order within 7-10 business days. Super sales sometimes take longer due to volume.

You may check your order status 24-48 hours after your order has been placed by logging in to your account and check order status.

Please contact our Customer Service Department at 1-888-ICON SHOES immediately if you need to change your order. Please be advised that some orders are shipped very soon after placement so, it will not always be possible to make changes.